I'm having a problem with my Kenmore dryer. The door won't completely shut for it to work. I ordered a new latch, but even that doesn't seem to do it, so I'm here for someone to check on it. I'm hoping to get a technician for today or tomorrow. I spent $150 on that dryer, so I hope the cost doesn't exceed that. Do you have customers who experienced such problems, and how much does it cost?
We have licensed, certified and highly-trained technicians for Kenmore appliances. We will send them out to run a full diagnostic of your dryer. For them to come out, we have a service call fee, but we will waive that once you proceed with the repairs with us. Yes, we do have customers who had latch problems. I can't give you a quote for it in the meantime because we need to figure out the real cause of the problem. We can send out a technician for today. I'll set the schedule for today between 1 and 4 PM. For the payment, we accept debit cards, credit cards and checks. Our technician will go to your place and common repair parts to conduct the service right away if he has the parts available. Be sure that your line is available as the technician will call you 30 minutes before their arrival. If you need anything else aside from appliance repairs, we also have heating and AC repair, plumbing and air quality services. We'll see you soon today!
I'm calling from the office for electricians. I just checked your schedule. You have a job tomorrow between 9 to 12 in Malibu for panel installation.
I just phoned the customer and told him it's a 2-day event. He hasn't called back, but I told him that I would see him in the morning. It's a job, so that I won't be available for tomorrow and the next day.
We live in Brooklyn, and I have a KitchenAid fridge, and the temperature keeps changing. Right now, it's at 55°F, so I think there's something wrong with the temperature.
Yes, we can help you. We are fully booked right now, but we have a schedule available for next week, Wednesday until Friday. Kindly give us your address for the service and email so we can send an invoice for your estimate.
I had one of your technicians come down, and he ordered a few parts, and he is going to come next week. I actually need more parts to be ordered so when he comes, he can replace them. Is it possible if I can tell you which part I need more? He was going to change my Sub Zero gasket. I need to order for the freezer, and I need one of those gaskets.
Yes, I will send this information to the technician, but maybe he needs to call you back to understand all the information.
My name is Doug. I want to keep it brief since you are taking many calls, but do you manage the office by chance? I was trying to reach out for an after-hours answering service. Is there anyone around that I could run it by them?
Unfortunately, I'm just a dispatcher. There's currently no one around that can handle that. But you can leave me a message so I can run it by them and give them your contact info.
What is the difference between a 2 way switch and a 3 way switch?
A two-way switch can only turn lights on or off from one location, whereas a three-way switch allows light to be controlled from 2 locations.
Couldn't find the right question?
You can send your question to our support team. We'll get back to you as soon as possible