I'm returning a call that I received from David regarding my appointment that was supposed to be today between 12pm to 4pm. I think there was a problem with the scheduling from your end, so I need to move my appointment to tomorrow.
Yes, I called and probably left a voicemail regarding the rescheduling for tomorrow because they provided the wrong information about the time and day. We had a tight schedule, so the soonest appointment is tomorrow between 8am and 12pm. The specialist will call you 30 minutes prior.
What is the rough opening for a 36 inch exterior door?
For a 36" x 80" pre-hung door, you'll need a 38.5" x 82.25" rough opening for it to fit snugly. Always ensure that your door is aligned and squared before nailing the frame in position so it will close correctly.
I have a Whirlpool dishwasher that I would like someone to look at. The heating coil on the bottom of it was a knife with a plastic handle that melted on top of it. I bought it from Costco a year ago. I have all Whirlpool appliances, and I've always gone through Whirlpool. Then they check if I have a warranty. Do you guys do that too? I just contacted you guys since you are locals. It's much easier to deal with when working with somebody local.
Well, initially, if the appliance is less than a year old, we would refer them to the manufacturer. We wouldn't want to void the warranty, so we refrain from handling it before you go contact the manufacturer.
This is Melissa calling. I just wanted to ensure that we still have our appointment for today. They told me I would receive a message a day before, but I didn't. And I made sure that I was here for today. I don't live there; I'm the homeowner, but the tenants aren't here, so I need to be there to let you in and pay you. I live just 30 minutes out, so it would be best if they called me an hour before.
Upon checking, yes, you have an appointment today. The technician will call you to let you know they're on the way.
I was talking to a gentleman just right now about the information about the LG dryer repair.
Yes, I was able to check the schedule; we can send someone out today between 2pm and 5pm. For the technician to come over and do a full diagnostic, we do have a service call fee. You don't have to worry because once you proceed with the repair, we will be waiving that. You are basically paying for the repair itself, whatever it may be. Right now, we are also running a special promotion for our membership. So normally, it'd for a one-year membership, and that is one whole year of a free service call that is for your HVAC appliance repair, electrical and plumbing. We accept credit card or debit card, or check after the repair.
I've got a Samsung washer that needs repairs. I was hoping there's a technician available to come out and help me fix it. It keeps leaking water from somewhere. Every time we run it, water is everywhere under the machine, and we cannot find it.
Yeah, we can help you with that. I've checked, and we can send a technician today between 12 and 3 PM. We have a service call fee , which pays for the technician to travel to your home, inspect your unit and tell you what's wrong. That fee will be waived if you proceed with the repairs.
Couldn't find the right question?
You can send your question to our support team. We'll get back to you as soon as possible