I scheduled an appointment with you guys for the 14th of next week. I haven't got a confirmation email or anything. Do you guys normally do that, or I'm all set up?
You should have got a notification on your phone; we usually send it out. I can ask my manager to send it out, but usually, it sends it out by itself; there's probably a hiccup or something. Unless you need to cancel or reschedule, we are good for the 14th, and if we have something sooner, we will give you a call.
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I want to confirm an appointment. I put it on my calendar for tomorrow. I want to confirm it's correct.
Yes, I got it here. You booked an appointment earlier. And the schedule of the appointment is tomorrow between 10 and 1 PM.
Your technicians refilled the freon on my air conditioner, and I want to know how many pounds or units they added since they didn't specify.
I'll ask the technician for the info. We'll give you a callback once he replies.
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