I used your service in 2018 or 2017. The guy's name is Ben, is he with you? I have a 7-year-old KitchenAid fridge. Sometimes it's cold, and sometimes it's hot. It's been like that for a week, and we open it, and it is not cold. I don't know, maybe we played the computer or something.
Unfortunately, Ben is not with us anymore. We can send a specialist between 2pm and 5pm. Let me just remind you how we work. We have a service call fee for the visit, that's for a full physical diagnostic of the unit, and once you decide to proceed with us, the service call fee will be waived. As payment, you can pay us with a credit or debit card or check; we don't take cash for now. The specialist will call you 30 minutes before arrival. Keep your phone active and keep your fridge plugged in.
Similar Questions
I'm a prior customer. I wanted to see if someone could come out here next week to fix the ice maker on my Kenmore refrigerator, it stopped working, and I can't figure out what's wrong.
Yes, we will definitely send in our specialist. So the earliest on Tuesday is in the morning between 9am to 12pm. I see that you are a member; there is no service call fee for the visit, so the specialist will provide for the diagnostic, and then if you want to proceed with us, you can pay us with a credit or debit card or check. The specialist will call you half an hour before the arrival.
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The 2800 alarm fault can occur if there is a break in the circuit, such as a problem with the switch contacts.
I have a scheduled appointment for a Whirlpool refrigerator. I have some information to change about it, the refrigerator is actually about 15 years old. I think the KitchenAid microwave that was going to have a door replaced is maybe at least 8 years old. The dishwasher is about the same age as the microwave, about 8 years.
Customer Service Agent: Okay, I just updated the age here. Our technician will look at all the appliances when he'll be there this coming Wednesday.
I'd like to schedule for a technician to come out. We have a refrigerator that's not getting as cold as it should be. I put one of those cooking thermometers, and it looks like the cold is getting to about 48° even if I set it to 35° or 36°. It's a Samsung fridge; I don't know how old. What's the minimum cost? So I have a rough idea; I don't know, but just a big range.
Upon checking it here, we can send our technician for today between 3pm and 6pm. Let me tell you how we work; for coming out. We will perform a diagnostic on your system and then provide you an estimate to fix it. And if you decide to go with the repair, the will go towards the repair cost. Our technician will call 30 minutes prior to his arrival to let you know he is on his way.
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