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I wanted to get help fix my oven. It's a Thermador oven, and it was working fine. It's one of those with a small one and a large one. The small one continues to work fine. But the large one recently has some issues. It still turns on with the heating light, but the bottom burner doesn't turn on, so it doesn't heat that much. Can we do it Tuesday next week in the afternoon?
Yeah, we can help you with that. We can schedule you for 3 to 6 PM; that's our only available time that day. We have a diagnostic fee, which pays for the technician to travel to your home, inspect your unit and tell you what's wrong. That will be waived if you proceed with the repairs.
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