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I have an appointment sometime between 11 AM and 2 PM today. I'm just touching base on that to see if we can get a more accurate time for that. Is there a better way to estimate when the technician will arrive?
I've talked to your technician, Paul. He is just dropping by to get some parts, and he told me he should be there by 1:15 PM. He will give you a call once he is in the area.
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- Good evening. I'm calling in regards to your fridge. I believe you called last Monday, so I'm calling to confirm if you decided to proceed with the repairs. Right now, we will send the information to our supplier to get the part in 5 -7 business days. We won't be scheduling the service right now since we don't know when the part will arrive, but we will call you once the part is available for an appointment with your part replacement service.
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