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I was calling to confirm my appointment for today. Can you also confirm if they have the right unit number at the address?
Yeah. I can see we have your schedule for today between 9 and 12. So try to keep your phone lines active since we will call you ahead of time.
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- This is Anna calling back. Sorry about getting disconnected after that long hold. Upon checking our schedule, we can give you a free estimate and send out a plumber for today between 4 to 6. Would that be okay for you? Our plumber will assess the problem and give you a solution and a reasonable quote for the service. If you don't proceed with the repairs, you don't have to pay anything since it's a free estimate. Our plumbers usually carry common plumbing fixtures, and if we don't have the part, we can order it and continue the service next time.
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