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I was supposed to have somebody come out to my house between 2pm and 5pm today to take a look at my refrigerator. It's almost 5 o'clock, and nobody's called and nothing.

Apologies if our technician is running late. I can see your schedule for your LG fridge for today between 2pm and 5pm. I will go ahead and call the technician, and I will ask him to call you back for his ETA. There might be a possibility that he might be stuck with his previous job, installing some parts.

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