My outdoor unit makes some unusual noises on cold nights. Is there any reason to be concerned?
Not typically–on a cold night a heat pump’s outdoor coil will freeze and it must be defrosted to maintain the unit’s heating efficiency. During this process the system will shift modes and may make some loud “whooshing” noises.
I already have a schedule ready. The latest we have will be on Saturday morning, between 9 to 12, 10 to 1, and 11 to 2. We don't have any other available schedule since the technicians are on holiday. So you are okay with that?
You can't get here before Saturday? I've been in this for a week since everybody is on vacation. Alright, Saturday then.
Why does my hot water have a brown tint to it?
Discolored hot water can be a warning that your hot water heater may be on its way out. The glass lining may have worn away and the still tank is rusting. It’s time to replace the tank. Sometimes a street repair close by can also fool you into thinking you have an “in-house” problem. We are the experts that help you decide where the origin of the problem lies.
How much does a dryer weigh?
A dryer's weight can differ based on make and model, but they commonly weigh 150-200 pounds.
I have a quick question. How much do guys charge to come out? I have one of those electric heaters, and mine is not working.
We charge for a full diagnostic of your unit. Unfortunately, we don't do repairs on electric heaters.
This is Nathan from AC Heating Repair Company. You have an appointment tomorrow between 2 to 6 PM for our technician to come. Sam said there were 2 problems with your unit. It was low on Freon and had a faulty thermostat. He added Freon, but he didn't replace the thermostat yet since your husband insisted on talking to you before agreeing. It will still be the same price, and he can do the service tomorrow.
The unit was working. It was a wonderful suggestion. But 2 days ago, it happened again. Seems cured with the new thermostat, but now it's blasting cold air again.
Couldn't find the right question?
You can send your question to our support team. We'll get back to you as soon as possible