My Viking refrigerator ice maker is stopped working, and the door is like when you open it, it clicks, almost like it is loose. Can I have the repair today or as soon as possible? Do I have a service agreement or no?
It seems like we can send our technician out today between 11am and 2pm. The technician will call you 30 minutes prior to the arrival. I see that we used to service the appliance repair, but there is no contact or something with us. I just wanted to inform you that, as of right now, we do offer a membership program. In case you are purchasing that over the phone, it cost only $1. For $1, you get a free service calls during the year; also for the appliances, HVAC, air duct cleaning, electrical, and plumbing services. In case you would like to proceed with our technician, it is going to be . If you would be interested in that, let me know, and we can sign you with that. Let me just remind you how we work. We have a service call fee for the visit, that's for a full physical diagnostic of the unit, and once you decide to proceed with us, the service call fee will be waived. As payment, you can pay us with a credit or debit card or check.
Can I DIY the dryer vent cleaning?
While it is possible to DIY a dryer vent cleaning, it is generally not recommended. Professional dryer vent cleaners have specialized equipment that can thoroughly clean the vent, removing all lint and debris. DIY cleaning may only remove some of the buildups, leaving some lint and debris behind, and may not be as effective. In addition, DIY cleaning can be dangerous, as it may involve climbing on a roof or using specialized tools. If not done properly, DIY cleaning can cause damage to the vent or even create a fire hazard. It is best to leave dryer vent cleaning to professionals who are trained and equipped to do the job safely and effectively.
If my drain is clogged, should I use a chemical drain cleaner before I call a plumber?
There are several reasons we do not recommend this course of action; most drain chemicals are very toxic in nature and not a good thing to keep around the home if you have children or pets. If they do make it down the drain, the chemicals are contributing to global pollution. In addition, over time these chemicals may deteriorate your pipes from the inside out. When this happens, the drain line(s) will have to be replaced and creates a huge expense. Do not confuse toxic drain cleaners with the various drain maintenance products that are on the market. These products contain ‘friendly” bacteria and enzymes. They work great to keep any drain sludge and grease from building up in the pipes.
Cant get furnace to fire up. Engine turns on here gas come through but no ignition. Please help, hoping its simple.
If it is furnace installed after 1980 it probably is the igniter has failed and just needs to be replaced.
I'm calling to see if you have any availability for tomorrow, preferably to come out to a property to give a quote. The intake vent needs to be relocated. The earlier we could do it, the better.
We have an available time tomorrow afternoon between 3 to 6 PM. We have a timeframe of 3 hours for our technician to come out and help you. We'll put a note to send you a technician earlier than usual. Our technicians will call you 30 minutes before their arrival.
Do I need to submit an interconnection application for my private generation system?
Yes, an interconnection application is required for all private generation systems that can send energy to the grid. An interconnection application is needed to determine if: there is enough capacity on the smart grid for energy sent from your private generation system, any work needs to be performed and the cost of that work, and a private generation system is compatible with the smart grid. If Home Allianceis not your energy supplier, Home Alliance will still connect you to the smart grid and deliver energy to you when your private generation system does not produce all the energy you need. You will still need to submit an interconnection application to Home Alliance.
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