Question

Needed someone to come out and fix a GE refrigerator. There's a problem with the water line. Someone came out and fixed a similar problem from your company a couple of years ago. I wonder if they can come out and check on it. I prefer Friday if that's possible. I'm not going to be around any sooner than that. We could also do it today, I didn't think someone could come this early, but today or Friday would be good.

Home Alliance Tech Expert
Answer

We could absolutely do it today between 1 to 4 PM. Let me just remind you how we work. We have a service call fee for the visit, that's for a full physical diagnostic of the unit, and once you decide to proceed with us, the service call fee will be waived. For a mode of payment, you can pay us with a credit or debit card or check; we don't take cash for now. The specialist will call you half an hour before arrival. Keep your phone active and keep your fridge plugged in.

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