Tap into Our Expertise
We understand that emergencies can happen at any moment. That’s why we strive to provide the fastest service on the market.
What Is The Fastest Way To Get Service So That I Don’t Have To Wait?
The fastest way to get service is by scheduling a repair online. Plus, when you fill out the form, we use that information to dispatch a technician right away. We don’t have to spend time on phone writing all the information down. The bottom line is this: We can serve you better and faster through our system if we’re not answering phone calls all day long.
The lights just went out in my refrigerator/freezer section while I had the door open, what should I do?
Most Sub-Zeros have a feature that shuts down the section of the refrigerator that has been open too long. Close the door and leave it closed for half an hour and the light and the section should start up again.
We have a Thermador range that keeps on clicking. So I wanted to see if someone could come and take a look.
Yes, we could definitely do that. Unfortunately, I tried to squeeze you into a schedule for today or tomorrow, but we're already fully booked. The soonest schedule we have available is on Saturday. We can do it first thing in the morning between 9 AM and 12 PM. If we have a cancellation for an earlier schedule, we'll put you on a priority list and call you back when there's a slot available. The technician's name will be Alex. But don't worry since our technician will call you 30 minutes before they arrive. As for the cost, we have a diagnostic fee , which pays for the technician to travel to your home, inspect your unit and tell you what's wrong. You will authorize any repairs, and our technician will give you a definitive estimate for the repair cost. That will be waived if you proceed with the repairs with us. We accept debit and credit cards and checks regarding our mode of payment. Our technicians are highly trained, licensed and certified for your Thermador appliances.
What is Home Alliance?
Home Alliance is the trusted resource linking homeowners with contractors near you. Our booking system links a partner network of professional contractors with homeowners searching for top quality reliable service providers. Together, we make up a community of expert contractors and homeowners that understand the value of good service and expert craftsmanship.
How often do I need to clean my furnace and air ducts?
Our industry recommends you should clean your furnace and ductwork every 2 to 3 years
Couldn't find the right question?
You can send your question to our support team. We'll get back to you as soon as possible