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We had a problem with our furnace down in the basement. We had it fixed, and it didn't work. We called the man to check it again, and it was fixed for a moment, but when we turned it on, there was no heat coming from it. Only cold air comes out of it. Can I get another appointment for my unit again?

I've talked to my manager. The technician said he'll be right over and will call you beforehand.

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