Question

We're calling to check and see. I think I have a repair guy coming to my house today. I'm concerned if it was today or next Thursday.

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Answer

I can see that you have an appointment from 3 to 6 PM today. The technician said that he would be there between 3:30 to 4 PM. Please keep your phone lines active since our technicians will call you 30 minutes before letting you know of their arrival.

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