I have an appointment today between 3pm and 6pm. I got back home a couple of minutes after 3pm. I want to make sure I didn't miss the person. Do you know if I missed him or not?
I can ask our technician to call you back with his estimated time of arrival, so you will have an idea of what time he will be there. I don't think our technician has come out yet, but I will have him call you back.
How much do you charge to look at our Thermador oven that is not working? Also, we smell a bit of gas. We need an appliance repair person. It's not the gas that is a problem. We tried turning it on, but it starts a bit and doesn't turn on. How much is the repair? How much does it cost per hour?
For that one, we have a service call for our technician to come out and check your oven. That will be waived if you proceed with the repairs with us. We don't charge by the hour; we charge per service. The technician will give you a quote depending on the severity of the damage that needs fixing after inspecting your oven.
This is Natalie from the appliance repair company regarding installing a part for a dryer that's supposed to it today. I just want to know that the technician who did the initial service couldn't do it today. Can we reschedule for tomorrow at any time?
Alright, I'll have to give you a call back to reschedule the service.
This is Sarah from 5 Star Appliance. I receive a request from you that you have a problem with your fridge.
I already had a technician come out 2 months ago to look at it. They give me an assessment to replace the unit.
How do you adjust a natural gas regulator?
To regulate pressure, unscrew the regulator's top to access the screw beneath the spring. Remember, turning clockwise adjusts pressure upwards (shown on the pressure gauge). With a small tweak to this screw, you can regulate how much pressure is applied.
How often does my system need to be cleaned?
The hood cleaning frequency is based on the type and volume of cooking performed. Certain sections of the system, like char broilers may be required to be cleaned monthly, where most hoods systems are cleaned quarterly. Upon the initial inspection, we would determine the appropriate cleaning rotation based on the needs of
Couldn't find the right question?
You can send your question to our support team. We'll get back to you as soon as possible