This is Melissa calling. I just wanted to ensure that we still have our appointment for today. They told me I would receive a message a day before, but I didn't. And I made sure that I was here for today. I don't live there; I'm the homeowner, but the tenants aren't here, so I need to be there to let you in and pay you. I live just 30 minutes out, so it would be best if they called me an hour before.

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I was waiting for an invoice to be sent to me yesterday, and I didn't get it. So I just wondering if you could send it to me? I just need an itemized list of the parts his buying. So that way, I know and have it on my record. What I'm looking for is the invoice; and I know you got to order some parts, and I think he said it might take him until Monday. So I just need the itemized list of all the parts of what he's buying and their price. Also, I need a coordinate somebody to be there for him.

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