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Can you tell me how to fix my...?

We totally respect your can-do attitude and your desire to fix it yourself. However, all our technicians work full time repairing appliances for our customers, and we do not offer any technical repair advice.
Most of them are out of the building, in customer homes, providing quality service on appliances.
Fortunately, there are resources available online for someone who wants to do it him or herself, although many people will still prefer to pay a servicer to take care of the problem.
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