I want to know how much it is to diagnose an issue with my refrigerator? It's not turning on. I think it might be the relay, but I'm not sure. I don't want to spend a lot of money. I want to know what's wrong with it first before I decide to replace it with a new one or get it repaired.
For our technician to come out, our service call fee, and that will be waived if you proceed with the repairs. Our protocol is we need to set you up for an appointment so that our technician can check it for you to know what other problems your appliance has.
I made an appointment this morning for a guy to come and look at my refrigerator. The told me he would be between 2pm and 5pm, but I haven't heard from him. Can you give me an update?
Yes, this is for your KitchenAid fridge, and you have an appointment today with Steve between 1pm and 5pm. I will have him give you a call for his ETA.
I can’t turn a tripped circuit breaker back on. What should I do?
Typically, if you notice a tripped circuit breaker in your electrical panel, you simply need to reset it. To do so, flip the switch to the “off” position completely. You should hear a click, letting you know the switch is fully set to “off.” Next, move the switch back to the “on” position. If the circuit breaker doesn’t trip again, it’s been reset successfully. If, however, you’re unable to successfully reset the circuit breaker, and keeps tripping when set to “on,” the circuit may be overloaded or shorted. If this occurs, contact us Home Alliance Service (877) 777-0796
do you repair Kenmore washing machine? It is not draining, and it is like not going or starting.
Yes, we do Kenmore appliance repair. The soonest appointment we have is tomorrow between 1pm and 4pm. We will send our specialist, and he will provide a full physical diagnostic of the unit, and the service call fee and once you decide to proceed with us, the service call fee will be waived. And for payment, you can pay with a credit or debit card or with a check; we do not take cash. The specialist will call you half an hour before the arrival.
How often should I have maintenance performed on my heating & cooling equipment?
Annually. We recommend each piece of equipment have a safety inspection and thorough cleaning every year. Most manufacturers require annual maintenance to keep the equipment warranty in tact. Check out our Home Alliance Maintenance Plans and see which one is right for you.
What are the benefits of cleaning my furnace and air ducts?
The number one benefit is cleaner air because the air ducts are no longer full of unwanted dust, odours and allergens. Ask your technician about anti microbial treatments. This treatment will kill any bacteria or mold spores hiding in your ductwork.
Couldn't find the right question?
You can send your question to our support team. We'll get back to you as soon as possible