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Is this KitchenAid Repair? Do you guys only do KitchenAid appliances? I actually have a KitchenAid refrigerator that needs some servicing.
You're reaching the right company. We also do other brands of appliances, but we specialize in KitchenAid appliances. We have certified, licensed, and highly trained technicians for KitchenAid appliances. We have a diagnostic fee, which pays for the technician to travel to your home, inspect your unit and provide you an estimate. That will be waived if you proceed with the repairs with us. We're currently fully booked for today. The earliest we can send a technician will be tomorrow.
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- I was expecting your technician between 9 to 12 today. I've been home because of this appointment. The unit is currently working, but the purpose of someone coming out is to figure out why it's not working when it is not. I need a lasting solution, not a temporary one, just by switching the circuit breaker. I feel like I don't need to pay a service fee since it's a problem that hasn't been resolved yet.
- I'm a realtor, and your man came up a few days ago to look at a condominium, and I've been trying to find out if he's found the part for the dishwasher. I keep calling, and he doesn't answer. I guess he's too busy.
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