How often should I have maintenance performed on my heating & cooling equipment?
Annually. We recommend each piece of equipment have a safety inspection and thorough cleaning every year. Most manufacturers require annual maintenance to keep the equipment warranty in tact. Check out our Home Alliance Maintenance Plans and see which one is right for you.
This is Jade from Appliance Repair. We have an available spot for tomorrow. Are you available for tomorrow?
I already found somebody else to come tomorrow. I'm going to hang up since I'm at work. Thank you for calling.
How do I reset my breakers?
Turn the breaker completely off and then completely on. Some breakers will look like they are not tripped, but could be in the neutral stage, which still does not allow them to function as if they were completely on. A way to help determine this, is to turn every breaker completely off and then on.
What’s the right size heating or cooling system for my home?
There are several factors that go into making that determination, which is why you should never accept a new system quote or proposal over the phone. No contractor can possibly know what size system is right until they consider such factors as shade, insulation, window and door sealing, the size and shape of your ductwork, and more.
You live in Calabasas, right? We have a job in Calabasas. Half of the house has no power. The customer tried resetting the circuit breaker, but nothing happened.
Yeah, I'm not handling that area today. I'm in a different area. I live in Granada Hills. I can do that tomorrow, but it must be after 3 PM.
I'm calling from the air duct cleaning company. I talked to Rafael, and he asked to call you and schedule the drive and clean service. I'm calling to let you know that we are fully booked this upcoming weekend, but we can give you a schedule anytime next week.
Yeah, that works. I'm mostly at home every day!
Couldn't find the right question?
You can send your question to our support team. We'll get back to you as soon as possible