Ask us anything

How to factory reset Miele washing machine?

To perform a factory reset on a Miele washing machine, follow these steps: 1. Turn Off the Washing Machine: Press the "Power" button to turn off the washing machine. Make sure the machine is fully powered off. 2. Unplug the Washing Machine: Locate the power cord of the washing machine and unplug it from the electrical outlet. This step is essential to ensure a complete reset. 3. Wait for a Few Minutes: Leave the washing machine unplugged for about 5 to 10 minutes. This allows any residual electrical charge to dissipate and the machine's memory to clear. 4. Plug It Back In: After the waiting period, plug the power cord of the washing machine back into the electrical outlet. 5. Power On the Washing Machine: Once the washing machine is plugged in, press the "Power" button to turn it on. This initiates the reset process. 6. Access Service Mode: While different Miele washing machine models might have slightly varying steps, the general approach involves accessing the service mode to perform a factory reset. To do this, follow these steps: a. Turn Off the Machine: Ensure the machine is off. b. Press and Hold Certain Buttons: Press and hold specific buttons on the control panel simultaneously. These buttons may include "Start/Stop," "Spin," "Intensive," "Short," or others, depending on the model. Consult the user manual for your specific model to identify the correct buttons for entering the service mode. c. Turn On the Machine: While holding the buttons, press the "Power" button to turn on the machine. Continue holding the buttons until the display changes or indicates you're in service mode. 7. Navigate to Factory Reset: Once in the service mode, navigate through the menu options using the control buttons or rotary selector wheel, depending on your model. Look for an option that allows you to perform a factory reset or restore default settings. Confirm your selection if prompted. 8. Confirm and Exit: After selecting the factory reset option, the machine might ask for confirmation. Confirm to proceed with the factory reset. Once the process is complete, exit the service mode. 9. Power Cycle the Machine: Turn off the machine using the "Power" button and then unplug it from the electrical outlet again. Wait for a few minutes before plugging it back in and turning it on. 10. Check Default Settings: Upon restarting the washing machine, check if the default settings have been restored. Verify that any customized settings or programs have been cleared. 11. Refer to User Manual: If you encounter any difficulties or if the process differs for your specific model, refer to the user manual provided with your Miele washing machine. The manual should include model-specific instructions for performing a factory reset. Always ensure your safety by unplugging the washing machine from the power source before attempting any reset procedures. Additionally, be cautious when navigating service modes and following instructions, as entering the wrong settings can lead to unintended consequences. If you're unsure or encounter issues, consider contacting Miele's customer support for assistance.
Connect to virtual expert

Our virtual experts can diagnose your issue and resolve simple problems.