Ask us anything

How to reset a Kenmore Elite top-loading HE washing machine?

Resetting a Kenmore Elite top-loading HE washing machine can help resolve various issues, such as error codes, cycle interruptions, or unresponsive controls. The process for resetting can vary depending on the specific model, but here are the general steps you can follow: 1. Pause and Cancel: If the washing machine is currently running a cycle and you want to reset it, start by pressing the "Pause" or "Cancel" button on the control panel. This will stop the current cycle. 2. Power Off: Turn off the washing machine by pressing the power button or unplugging it from the electrical outlet. Leave it powered off for a few minutes to allow any internal components to reset. 3. Power On: Plug the washing machine back into the electrical outlet or press the power button to turn it on. 4. Select Reset Option: Depending on your model, there might be a specific combination of buttons to press for a reset. Look for buttons like "Start," "Pause," "Cancel," or "Reset." Refer to your washing machine's user manual for the correct button combination. 5. Factory Reset (if needed): In some cases, you might need to perform a factory reset to restore the washing machine to its default settings. This process may involve a specific sequence of button presses or holding down certain buttons. Again, consult the user manual for your model's instructions. 6. Restart a Cycle: After performing the reset, select the desired cycle and options on the control panel. Make sure the lid is closed securely. Press the "Start" button to initiate a new cycle. 7. Wait for Completion: Allow the washing machine to complete the selected cycle. Monitor the operation to ensure that the reset has resolved the issue. 8. Check for Error Codes: If the washing machine displays an error code during or after the cycle, consult the user manual or the manufacturer's website to identify the meaning of the code and troubleshoot the problem further. It's important to note that the specific steps for resetting a Kenmore Elite top-loading HE washing machine can vary based on the model and any updates to the control panel design. Always refer to your washing machine's user manual for the most accurate and model-specific instructions. If you're unable to resolve the issue through a reset or if the problem persists, consider contacting Kenmore's customer support or a professional appliance technician for assistance.
FAQ
Connect to virtual expert

Our virtual experts can diagnose your issue and resolve simple problems.