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I called yesterday to confirm an estimate that was given to me. I just want to make sure that everything has gone through that and is in process, and it is on the way. They said they'd call me back, but I haven't heard anything.
I'll inform the manager regarding the status of the part, and I will have the technician give you a call, and I will put it on the notes and forward that to the technician as well.
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- Good evening. I'm calling in regards to your fridge. I believe you called last Monday, so I'm calling to confirm if you decided to proceed with the repairs. Right now, we will send the information to our supplier to get the part in 5 -7 business days. We won't be scheduling the service right now since we don't know when the part will arrive, but we will call you once the part is available for an appointment with your part replacement service.
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