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I had Alex come out exactly a year ago regarding our Viking refrigerator, and it had started not cooling again. Is he still with the company?

Yes, we have a technician Alex. The same technician can make it today from 2pm to 5pm. Let me remind you how we work. We have a service call fee for a technician, and you can pay with a credit or debit card or a check directly to the technician.

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