I have seen my outdoor unit’s fan go off and on when in heating. Is this normal?
Yes, this is typically associated with the defrost cycle on a heat pump and is part of the normal operation. It may also occur on certain model units when heat is running and the temperatures are slightly warmer inside and outside.
How do I track my order?
After you place your order you will receive a confirmation email containing the tracking link. At any time, you can follow this link and see updates of the order's status, or access your dashboard on the website.
How many amps is a dishwasher circuit?
The dishwasher needs a single-pole breaker with 15amps at the least. If you run the dishwasher and garbage disposal on the same circuit, you'll need to use a 20 Amp breaker.
Do I need to leave my house when the work is done ?
No, are equipment is state of the art and is working in a way that keeps the house clean of any dirt blowing back and highly trained technicians will keep your home and work environment clean and friendly.
Needed someone to come out and fix a GE refrigerator. There's a problem with the water line. Someone came out and fixed a similar problem from your company a couple of years ago. I wonder if they can come out and check on it. I prefer Friday if that's possible. I'm not going to be around any sooner than that. We could also do it today, I didn't think someone could come this early, but today or Friday would be good.
We could absolutely do it today between 1 to 4 PM. Let me just remind you how we work. We have a service call fee for the visit, that's for a full physical diagnostic of the unit, and once you decide to proceed with us, the service call fee will be waived. For a mode of payment, you can pay us with a credit or debit card or check; we don't take cash for now. The specialist will call you half an hour before arrival. Keep your phone active and keep your fridge plugged in.
Does the HVAC Company have a service plan to maintain and protect my system?
Service plans can ensure that your unit receives regular, necessary HVAC servicing and maintenance to perform without problems for many years.
Couldn't find the right question?
You can send your question to our support team. We'll get back to you as soon as possible