I'm calling because I have an appointment to fix a refrigerator between 3 to 6 PM. I called you earlier because I let someone in, thinking they were you. I called you guys to let you know how to get inside the apartment since it's tricky to get inside. But no one ever called me back. It's not fixed yet, but I wondered if they were coming.

What is an apartment with two floors called?

Why is My Fridge Frozen at the Back?

What maintenance should I perform regularly for the Coleman TG9S Gas Furnace?

How many degrees should I set my thermostat back at night?

I understand that your company does air duct cleaning. Well, we have a forced-air system in the closet at our apartment. Do you do that kind of work? What is the approximate for that sort of thing?

Should I install a Rinnai RU Model Series tankless water heater, such as the RU160iP, to replace my traditional water heater?

I'm calling if you do dryer repairs. My Kenmore dryer is turning on, but it's not spinning. I might have to get a new one. How much is the service fee for the repairs?

Is it worth upgrading to the Café Series range model C2S950P4MW2 for the added convenience of dual-fuel cooking?

I had Alex come out exactly a year ago regarding our Viking refrigerator, and it had started not cooling again. Is he still with the company?

I live with my wife in San Clemente, and I am looking to install a new heater in my house and an air conditioner. I'm looking for the best installers that I can find in the area. We're new to the area, and we don't know who the best people are. I've been calling for installers in the area and recommend us. We have yet to choose a model, and we talked with several guys who want to sell us Lennox's basic model, so I'm wondering how many brands you represent. We currently have a Day & Night HVAC unit. Do you sell that brand? I need a good installer, someone who knows how to make a basic machine as quiet as possible, and someone who could replace the ducts.