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I'm calling because I have an appointment to fix a refrigerator between 3 to 6 PM. I called you earlier because I let someone in, thinking they were you. I called you guys to let you know how to get inside the apartment since it's tricky to get inside. But no one ever called me back. It's not fixed yet, but I wondered if they were coming.

We can definitely help you with that. Let me check with the technician to know what time will they arrive.

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