Is there an application fee and how is it determined?
Yes. The fee varies by interconnection level. A table of fees can be found here. Please note that if you ever decide to increase the size of your renewable resource system, you must file a new application and pay another application fee.
I'm calling because I have a broken washing machine, and I wanted to see if you guys could troubleshoot it. We recently overloaded it, and now it's showing an error code, and when I get to the spin cycle, it shuts down. Maybe something happened or broke. Is there anybody, like tech, that I can talk to know if it is worth getting repaired or just replacing it?
Unfortunately, we currently don't have technicians in the office since they're in the field. We can help get you a schedule for a technician to come over to your home and diagnose your unit so you can have an estimate for it.
Can I reuse an existing circuit for new outlets?
It depends on the existing load on the circuit. It’s best to have one of our electricians come to your home and assess the situation.
My 4-year-old KitchenAid dishwasher is not draining at the bottom and has no power? It can't start the cycle again, and I checked the disposal drain to see if it was clogged, but nothing seemed to be the problem.
We have a diagnostic fee, which pays for the technician to travel to your home, inspect the unit, and tell you what's wrong. You will authorize any repairs, and they will show you the exact pricing before you decide. The diagnostic fee will be waived should you choose to repair with us. Regarding the mode of payment, we accept credit and debit cards and checks. We will be sending out our skilled, certified, and licensed technician to check your KitchenAid dishwasher. Please make sure your phone is available tomorrow as our technician will call you 30 minutes before to let you know he's on his way.
Somehow I tried to call you and didn't get through, but I am calling about a broken air conditioner. It is a mini-split air conditioner; it has the condenser on the patio outside and then narrowed above a window inside. It totally shut down; it's got a couple of fuses, so it could be the fuses, but it just quit.
I'm sorry, it looks like we are fully booked until August.
What Heaters Are Safe to Leave on Overnight?
Some space heaters, such as those that use oil, ceramic, or infrared elements, can be safe to leave on overnight. But you should turn off vented propane and electric space heaters before sleep. If you choose to keep your heater running overnight, try placing it away from any furniture or curtains in the room.
Couldn't find the right question?
You can send your question to our support team. We'll get back to you as soon as possible