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We understand that emergencies can happen at any moment. That’s why we strive to provide the fastest service on the market.
I've used you guys before, and you fixed my built-in refrigerator and Vick, the technician back then, did a great job. I have a problem with my Electrolux washer and have a faulty water pump, so I thought I should call you again. It's the water hose or pump. I don't know what it is, but it's leaking on the bottom. Is Vick still with you?
Yeah, we can definitely help you with that. We can send a technician tomorrow at any time of the day. Unfortunately, Vick is not with our company anymore, but we will send a capable technician to help you. We accept debit and credit cards and checks regarding our mode of payment. Our technicians will call you 30 minutes before their arrival.
Are new appliances made of the same quality materials as your current appliance?
Major appliance manufacturers have for years attempted to keep foreign brands from entering the U.S. market. In order to accomplish this, with rising labor costs, the materials get cheaper. A 10-year-old washer is most likely superior in quality to a new washer.
What areas do you serve?
We can look our locations in website
I need someone for a callback on my LG front-load washer. It is not spinning anymore. One of your service technicians fixed the same unit 2 years ago. If a technician could come tomorrow, or any day this week, that would be great.
The previous technician who handled the repairs isn't with our company, but we will send another competent technician to help you. We recommend that your line be free before the scheduled time as our technician will call you 30 minutes ahead of time to inform you of their arrival. We have a service call fee for a full physical diagnostic on the unit. And once you continue with us for the repairs, the service fee will be waived. As for payment, you pay with debit, credit, and checks, as we don't accept cash now.
Is this Goodman Air Conditioning. I have one of your units installed, and I'm trying to get someone to service it with a service warranty. A Goodman representative installed the unit.
I think you got the wrong company, sir, since we only do repairs and maintenance of Goodman air conditioners.
Couldn't find the right question?
You can send your question to our support team. We'll get back to you as soon as possible