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We understand that emergencies can happen at any moment. That’s why we strive to provide the fastest service on the market.
Popular Questions
We had someone come out and do a consultation; then I got an email, but I don't know how to say 'yes, move forward. Please come fox this.' So I'm hoping you can help me with that. Is the technician the one to talk to if I have questions about the estimate?
Yes, I will inform the technician about this.
How do I know if I need refrigerator repair?
The most obvious sign of a broken fridge or freezer is that the temperature is off, if it is too warm or cold, or your ice maker isn’t making ice.
Do your techs fix hotboxes on the furnace. It's a central air system.
Yes, we do repair anything your furnace needs. We do fix central and wall HVAC systems. We have licensed technicians to diagnose the problem of your furnace and tell you what to do and how to fix it.
I just got a call from you
I got a call from our technician actually. Unfortunately, he cannot come out; supposedly, you have an appointment with us today. Due to an emergency, he cannot come back up until Wednesday between 4pm to 7pm.
Are you guys open today for service? It seems my igniter switch is bad. I want to know if you have one in stock to replace it in my furnace. Otherwise, it wouldn't make sense for you to come out.
Our technicians will have to diagnose your unit first, but we will note it here that you need an igniter switch. Our technician has it in stock, but we don't sell individual parts. Our technicians need to come out first to check if it needs replacing. Unfortunately, the soonest schedule we can give you is on Saturday.
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Couldn't find the right question?
You can send your question to our support team. We'll get back to you as soon as possible