What Should I Do If I Notice That My Appliance Is Not Working?
First, stop using the machine. Whether it’s a noise, a damaged part, an electrical problem, or a problem with your water or gas line, you should turn the machine off and cease using it. Continuing use can make the problem worse. Second, contact a Home Alliance technician right away. The sooner you call us, the faster we can respond to your problem.
I had called earlier today about a microwave turntable repair. And you guys said they might be a slot tomorrow, so I want to check that. If you could do it before 10 AM or after 1 PM tomorrow, that would be great. Also, I don't have the make or model yet. The renter is coming home to see what brand it is. I'm the landlord, so I don't know what brand they have. The turntable on it is not turning.
Yeah, sure. We can give you a schedule for tomorrow. You can give us a call back after knowing what brand it is. We need to know what brand it is to send a technician specializing in that brand. Call me back and look for me, my name is Mark.
How long does the air duct cleaning service take?
This also varies by several factors such as the size and layout of the system, the type of equipment being used, and the number of technicians. A smaller system typically takes about half a day when two technicians are doing the work. This can also be better estimated on-site.
Why is my oven glowing, but not heating?
You are seeing the “glow bar,” which is a type of igniter system used in many gas ovens. The gas should ignite when the bar becomes red hot. If this does not happen, you may need a new igniter or a new gas valve.
We live in Echo Park, and I have a dishwasher with a fan or blade that isn't spinning. It's a Kenmore dishwasher.
Yeah, we can certainly help you with that. We can send out a technician tomorrow anytime. We have a diagnostic fee, which pays for the technician to travel to your home, inspect your unit and tell you what's wrong. That will be waived if there's a repair needed and if you proceed with the repairs with us. We accept debit and credit cards and checks regarding our mode of payment. The technicians will call you 30 minutes before letting you know their arrival.
I just want to know if the piece I ordered is already there because they told me Monday; that they were going to get the piece. Can you check for me, please? Can somebody check the system if the piece is going to be there? Because they told me it is going to be here on Saturday maximum of Monday.
The manager has all the information about the piece you were asking. But as of the moment, the manager is currently not yet in. I don't have that information; only the managers could access that. The other managers are currently in a meeting right now, and the one who has your information is not yet in. But no worries, I will try to ask for the information and give you a callback right away.
Couldn't find the right question?
You can send your question to our support team. We'll get back to you as soon as possible