Why do my steam pipes bang when my heat comes on?
Steam systems need an experienced team to decipher the problems and know how to fix them. The banging sound could be caused by a steam line which is holding water. The drastic difference in the hot steam and cool water creates a loud, violent, banging noise. It could also be the piping near the boiler (if installed improperly) causing banging elsewhere in the house. Let us monitor the WHOLE system and get to the root of the trouble without hurting your wallet any more than needed. We know steam systems!!!
About a time change with what I have set today. They were asking me to call back and confirm.
So your original appointment here is between 2pm and 5pm, and it is rescheduled between 5pm and 6pm today. The technician will give you a call 30 minutes before he arrives.
I have an appointment with the technician this morning, and I was wondering if I could get a time when I can expect him. I was told I would get a call on the appointment.
We operate with a time frame on our technicians. It's currently 10 AM, and your appointment is from 9 AM to 12 PM. You can expect a call from the technician shortly to inform you he's on his way.
How long does it take to get parts?
It depends on the availability of our suppliers.
This is Bryan James trying to get an appointment to get my Sub Zero refrigerator looked at. You guys have been here before. It's the ice maker again. It has broken for 3rd again. Do you guys specifically work with Sub Zero?
Yes, we specialize in Sub Zero appliances and have other specialists for other brands.
The flow of my kitchen’s faucet is less than normal. Why is that?
Poor water flow in a faucet is usually due to an aerator that has become clogged with calcium or sand. Try unscrewing the faucet head and cleaning it out with a brush. If that doesn’t work, we would be happy to fix it for you!
Couldn't find the right question?
You can send your question to our support team. We'll get back to you as soon as possible