Why is it important to hire a company that is a member of NADCA?
NADCA sets the standards for air duct cleaning companies. It is required that all members have one staff member who is a certified Air Systems Cleaning Specialist (ASCS). Its members have signed a Code of Ethics, and they have invested time and resources in training and educating its employees. Members must participate in continuing education and take regular recertification exams. In addition, NADCA members must meet specific insurance requirements. Lastly, cleaning and restoration of your heating and cooling system must be done in accordance to NADCA standards.
Do I Have to Use an Authorized Service Center for Appliance Repair?
If your appliance has seen better days and is in need of a repair, your first question is like: Do I have to use an authorized service center for appliance repair? The answer is not as simple as yes or no. The truth is that it depends on what your warranty says.
I have a house or townhome that you have been to many times. The KitchenAid icemaker is giving them problems, and it was put in by your guys a while back. So I was wondering if you could get someone to service it today or Monday.
We can send a specialist today between 12pm and 3pm, and I also want you to know that I checked the invoice for this job; it seems like there is no warranty for this, so the specialist will provide you the estimate.
I have a fridge that broke on me. I wanted to know if you have somebody that could come out and give me an estimate. It's a Kenmore fridge, and it completely stopped cooling.
Unfortunately, the soonest schedule will be in the next 2 weeks. But if you'd like, I can give you a recommendation for a different company that can help you with your appliance.
What is the average amount of time it takes for a load of clothes to dry?
On average, a large load of clothes should only take around 55 minutes to dry completely. If you are noticing that your clothes are averaging more than 1 hour to dry, you might want to have Home Alliance check your dryer vent system.
I'm waiting for a part to be delivered and installed.
Okay, I see. It's regarding a refrigerator. I checked with our supplier. It seems like it is on its way to us. It was supposed to come this week, but it got delayed. We will let you know once the part arrives and we finish the installation. We'll let you know as soon as possible.
Couldn't find the right question?
You can send your question to our support team. We'll get back to you as soon as possible