Do I need to be there with the technician the entire time?
Not necessarily. Many customers enjoy observing the technician and seeing how the work gets done, but you're more than welcome to run errands, attend to work, or focus on anything else during that time. Our goal is always to make your day easier.
I made an appointment for tomorrow that I need to cancel. The lights came back on, and it appears to be functioning correctly.
That's great to hear. If ever you need or want to have it fixed again, you can always give us a callback.
What Brands Do You Install?
As a national company, we have access to almost any brand. We provide five separate guarantees that ensure that if you have a problem, regardless of the name on the system, Home Aliiance will be there to make it right.
This is Anna calling back. Sorry about getting disconnected after that long hold. Upon checking our schedule, we can give you a free estimate and send out a plumber for today between 4 to 6. Would that be okay for you? Our plumber will assess the problem and give you a solution and a reasonable quote for the service. If you don't proceed with the repairs, you don't have to pay anything since it's a free estimate. Our plumbers usually carry common plumbing fixtures, and if we don't have the part, we can order it and continue the service next time.
Yeah, that time would work. I'll see you later then.
Is air duct cleaning necessary?
The removal of contaminants like dust, debris, dander, and build up from the HVAC system and home should be considered one component in an overall plan to improve indoor air quality.
Couldn't find the right question?
You can send your question to our support team. We'll get back to you as soon as possible