Privacy Policy

At Home Alliance, protecting your privacy and personal information is our highest priority. This Privacy Policy explains what information we collect when you use our website and services, how we use it, and the steps we take to keep it safe. We want you to feel confident and secure when booking your home services with us.

1. Information We Collect

When you use our website or book a service with Home Alliance, we collect various types of information to provide you with the best possible experience:

  • Personal Information: This includes your full name, contact details (email, phone number), address, and payment information. We collect this to process your bookings accurately and communicate with you effectively
  • Service Details: Information about the specific services you request, including appointment dates and service locations, to ensure smooth scheduling and delivery.
  • Usage Data: We automatically collect data about how you interact with our website — such as pages visited, time spent, and browser type — to improve your experience.
  • Cookies and Tracking: We use cookies and similar tools to personalize your experience, remember preferences, and analyze website traffic. You can manage cookie settings through your browser.

2. How We Use Your Information

Your information is used strictly to support your experience and improve our services:

  • Booking and Service Delivery: We use your personal and service information to schedule and complete your requested home alliance appointments.
  • Communication: We may contact you via email, phone call, or text message for account-related communications such as order confirmations, appointment reminders, service updates, and password resets.


☐ By checking this box, I agree to receive timely account-related text messages from Home Alliance —such as order confirmations, service updates, and password resets—at the phone number I provide. Message frequency may vary. Standard message and data rates may apply. I can reply STOP at any time to opt out, or HELP for assistance. Home Alliance values my privacy and handles my information with care. View our Terms and Conditions and Privacy Policy for full details.

  • Customer Support: To respond to inquiries and provide assistance.
  • Service Improvements: Using anonymized data, we analyze trends and user behavior to enhance our website and services.
  • Marketing (With Your Consent): If you opt in separately, we may send promotional offers, surveys, or service updates via SMS or email. You may unsubscribe at any time.

3. How We Share Your Information

Your trust matters. We do not sell or share your personal data for third-party marketing. We only share your information with:

  • Service Providers: Trusted partners like payment processors, service technicians, and IT providers who help us deliver our services. They are bound by confidentiality agreements.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights.

4. Data Security

We use industry-standard security measures including encryption and secure servers to protect your information from unauthorized access. While no system is 100% secure, we continuously enhance our security practices to safeguard your data.

5. Your Rights and Choices

You have control over your personal information:

  • Access and Correction: Request access or corrections to your data.
  • Opt-Out: Unsubscribe from marketing communications anytime.
  • Cookie Preferences: Adjust cookies through your browser settings.
  • Data Deletion: Request deletion, subject to legal obligations.

6. Children’s Privacy

Our services are for users aged 13 and older. We do not knowingly collect information from children under 13. If we discover that we have collected data from a child under 13, we will delete it immediately.

7. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Significant updates will be posted on our website and, when appropriate, notified via email.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Home Alliance

Email: membership@homealliance.com

Phone: (855) 900-0094


Thank you for trusting Home Alliance with your home needs. We are dedicated to protecting your privacy every step of the way.