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Good evening. I'm calling in regards to your fridge. I believe you called last Monday, so I'm calling to confirm if you decided to proceed with the repairs. Right now, we will send the information to our supplier to get the part in 5 -7 business days. We won't be scheduling the service right now since we don't know when the part will arrive, but we will call you once the part is available for an appointment with your part replacement service.
Glad to hear back from you. Do you have a total estimate on the cost of the repairs? The technician last time was Daniel, so he will also be the one to do this. We'll go ahead and let the supplier know and give you a call back once it is ready.
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