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I got a call from you this morning or earlier, and I'm not sure if I have an appointment. I had myself a little confused, and I thought I was going to have you come out on the day of Saturday. What is the name of the person that is coming? What time will he be here? I just don't want to miss him.
Yes, one of the dispatchers put a note here and wanted to let you know that the technician will be coming late today. The technician's name is Steve. He will be coming late, maybe like 1pm or something like that. Don't worry; the technician will call you 30 minutes prior to let you know he is on his way.
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- I called yesterday and have an appointment this morning between 8am, and 11am. Because the power's out, the person is going to need to call my cellphone, as supposed to use the gate to get into the building. I just wanted to call to let you know that. Can I just confirm that I am still on the list? At this point, do you have any inclination if it is closer to the 8am or 11am portion?
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