I just had a service earlier this year, but I have another appliance that needs to be repaired. It's a KitchenAid oven, the model is called Superba, it's a built-in single oven. It doesn't heat and is approximately 20 years old.
We can send a specialist today between 11am and 2pm. Let me remind you how we work. We have a service call fee for the visit, that is for a full physical diagnostic of the unit. And once you decide to proceed with us, the service call fee will be waived. You can pay us with a debit or credit card or with a check; we do not accept cash for now. And the specialist will call you half an hour before the arrival. Please keep your phone active.
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You called me to say that you have the parts to fix my stovetop here in Highland Park.
This is for a Thermador cooktop, right? So it looks like the parts are already available, and the technician might be able to set a part installation for tomorrow or next week.
I missed a call earlier. I believe it's regarding my appointment for tomorrow.
I think my colleague will give you a call. He just left, but he'll be back in a couple of minutes. I'll inform him that you called so that he will call you when he gets back.
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