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I just wanted to confirm that I'm still on the docket for a visit between 3 and 6 PM. There was a switch in the technician, so I want to make sure that we're still on.
Sure thing. I believe I spoke to you earlier. Yes, you indeed still have an appointment today between 3 and 6 PM. We already have a technician assigned for you. Just make sure that you keep your phone available as our technician will call 30 minutes ahead of time.
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- This is Anna calling back. Sorry about getting disconnected after that long hold. Upon checking our schedule, we can give you a free estimate and send out a plumber for today between 4 to 6. Would that be okay for you? Our plumber will assess the problem and give you a solution and a reasonable quote for the service. If you don't proceed with the repairs, you don't have to pay anything since it's a free estimate. Our plumbers usually carry common plumbing fixtures, and if we don't have the part, we can order it and continue the service next time.
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