Question

I just wanted to confirm that I'm still on the docket for a visit between 3 and 6 PM. There was a switch in the technician, so I want to make sure that we're still on.

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Answer

Sure thing. I believe I spoke to you earlier. Yes, you indeed still have an appointment today between 3 and 6 PM. We already have a technician assigned for you. Just make sure that you keep your phone available as our technician will call 30 minutes ahead of time.

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