I spoke to someone this morning around 9 o'clock, and I set an appointment with a technician to arrive between 3pm and 6pm. Since it's been 45 minutes at a later time, I thought I'd check to see what the status was.
It seems like the technician was stuck with his previous job installing some parts. I will go ahead and call him for you to let him know that you called and also have him call you to give an estimated time.
How can Home Alliance reduce my energy bills?
The US Department of Energy calculates that one hundredth of an inch accumulation of material on your evaporative coil can reduce energy efficiency by 20%. The DOE recommends it gets checked at least once per year. Industry surveys such as Wisconsin Public Service put the additional energy costs of a dirty condenser coil at an average $250 per year. If you have not had your coil cleaned not only are you wasting energy, you are adding pressure on your whole air conditioning system. This additional pressure will lead to premature breakdowns and costly repairs.
I was calling to find out about getting our air vents and dryer ducts cleaned. We just bought a new house, and we wanted it cleaned before we moved in. The sooner, the better.
Yeah, we can definitely help you out. We can schedule you a free estimate that will take about 10 to 15 minutes, and after that, the technician can give you a quote. We have an available spot for tomorrow afternoon, so I'll go ahead and schedule you for that spot. Make your phone lines active since our technicians will call you 30 minutes before their arrival.
I'm wondering if you guys repair refrigerators and such? It's a Thermador fridge that turns on, but it isn't cooling.
Yes, we can help you and get Thermador specialists to fix that. Today is fully booked, but we can do it tomorrow between 9 to 12 PM. We have a service call fee, but that will be waived if you proceed with the repairs. We accept debit and credit cards and checks regarding our mode of payment. We will send you an invoice through email. I'll give your number to our technicians, and they will call you 30 minutes before their arrival.
Good evening. I'm calling in regards to your fridge. I believe you called last Monday, so I'm calling to confirm if you decided to proceed with the repairs. Right now, we will send the information to our supplier to get the part in 5 -7 business days. We won't be scheduling the service right now since we don't know when the part will arrive, but we will call you once the part is available for an appointment with your part replacement service.
Glad to hear back from you. Do you have a total estimate on the cost of the repairs? The technician last time was Daniel, so he will also be the one to do this. We'll go ahead and let the supplier know and give you a call back once it is ready.
Do you service KitchenAid gas stove stovetops? It has an automatic electric lighter instead of the gas line, and none of those are working; we have to ignite it with a clicker.
I will schedule for this coming Friday, the 18th, between 3pm and 6pm. Let me just remind you how we work. We have a service call fee for the visit, that's for a full diagnostic for the unit, and once you decide to proceed with us, the service call fee will be waived. As for payment, you can pay us with a credit or debit card or check; we don't take cash for now. The specialist will call you 30 minutes before arrival.
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