Ask us anything

My Kenmore refrigerator is pooling water in the bottom, what should I do?

Pooling water at the bottom of your Kenmore refrigerator can indicate a few potential issues that need to be addressed promptly to prevent further problems. Here's a step-by-step guide on what to do if you find water pooling at the bottom of your refrigerator: 1. Check the Drain Pan: The drain pan is located beneath the refrigerator and is designed to catch condensation and defrost water. If the drain pan is full, it might overflow and lead to pooling. Carefully pull out the refrigerator and check the drain pan. If it's full, empty it and clean it if necessary. 2. Check the Drain Line: A clogged or blocked drain line can cause water to back up and pool inside the refrigerator. Locate the drain line, usually at the back of the refrigerator near the bottom. Gently inspect and clean the drain line using a thin, flexible brush or a pipe cleaner to remove any debris or buildup. 3. Check the Evaporator Coils: Frost and ice can accumulate on the evaporator coils and cause excess water to drip into the refrigerator. If you notice ice buildup on the coils, defrost the refrigerator by unplugging it and allowing it to thaw. Once thawed, wipe away any excess water and ice. 4. Inspect the Door Seal: A damaged or improperly sealed door gasket can allow warm, humid air to enter the refrigerator, leading to condensation that collects at the bottom. Check the door gasket for any tears, cracks, or gaps. If you find any issues, consider replacing the gasket. 5. Examine the Defrost Drain: If the defrost drain is blocked, water from the defrost cycle can accumulate and pool. Use a mixture of warm water and a mild detergent to flush the drain and remove any blockages. 6. Check for Leaks: Inspect the water supply line, if applicable, for any leaks. A leaky water supply line can lead to water pooling around the refrigerator. 7. Level the Refrigerator: If the refrigerator is not properly leveled, it might cause water to pool in certain areas. Use a level to ensure that the refrigerator is sitting evenly on the floor. 8. Consult the Manual: Refer to your Kenmore refrigerator's user manual for specific troubleshooting steps related to water pooling. The manual might provide guidance on common issues and solutions for your model. 9. Professional Help: If you're unable to identify the cause of the water pooling or if the issue persists after attempting the above steps, consider seeking assistance from a professional appliance technician. They can diagnose the problem and provide the appropriate solution. Pooling water in your Kenmore refrigerator requires timely attention to prevent water damage, mold growth, and other potential issues. By addressing the problem promptly and performing regular maintenance, you can keep your refrigerator functioning properly and extend its lifespan.
Connect to virtual expert

Our virtual experts can diagnose your issue and resolve simple problems.