You guys serviced our fridge, and we just found out that it's not working again. It's not cooling. I got a bunch of food from last night, and it is not cold.
We can send someone tomorrow first thing in the morning. Please keep your phone available for tomorrow as our technician will call you 30 minutes before their arrival
I have an appointment with the technician this morning, and I was wondering if I could get a time when I can expect him. I was told I would get a call on the appointment.
We operate with a time frame on our technicians. It's currently 10 AM, and your appointment is from 9 AM to 12 PM. You can expect a call from the technician shortly to inform you he's on his way.
How long does it take to get parts?
It depends on the availability of our suppliers.
This is Bryan James trying to get an appointment to get my Sub Zero refrigerator looked at. You guys have been here before. It's the ice maker again. It has broken for 3rd again. Do you guys specifically work with Sub Zero?
Yes, we specialize in Sub Zero appliances and have other specialists for other brands.
The flow of my kitchen’s faucet is less than normal. Why is that?
Poor water flow in a faucet is usually due to an aerator that has become clogged with calcium or sand. Try unscrewing the faucet head and cleaning it out with a brush. If that doesn’t work, we would be happy to fix it for you!
How do you reset a circuit breaker?
Turn the circuit breaker to the off position and then back on. There is a tripped position that will not allow you to reset the breaker until it is turned off
Couldn't find the right question?
You can send your question to our support team. We'll get back to you as soon as possible