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I called a little while ago for a schedule for my mother's place. I have the make and year for the refrigerator. It's a Kenmore fridge that's about 5 years old. I don't think it's under warranty anymore. I'll google the model number if it is still under warranty. It probably needs defrosting, but I'll call you back once something changes.

Okay, see you tomorrow from 9 to 12 PM. Please keep your phone lines active since our technicians will call you 30 minutes before their arrival.

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