I had guys come over to my house earlier today for repairs. We needed freon, and we needed to know which one we used in the past. We didn't have that answer at the time of the service, but we have it now. My question is, should they come back tomorrow or whenever they are next available. I wanted to make sure that the fee is applied to the work we need to do.
We had a schedule earlier today and the invoice. Our technicians will come back to finish the job and ensure that your unit works. The technician will give you a callback tomorrow when they go to your place.
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We're supposed to have an appointment today from 10 to 12, and no one came up.
As per checking, your schedule is for 10 and 2. Unfortunately, the technician isn't answering the calls. Most likely, he got stuck with the previous job. But once we have an update, we will give you a call. Our technician will also call you 30 minutes prior to his arrival.
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