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I received a message earlier that you need to reschedule. I also wanted to make sure that the kind lady I spoke with the other day, she put the note in there that I need to get the certificate of insurance before you all come.

Yes, one of our managers tried to call you earlier to reschedule the appointment due to something coming up with our technician. Your appointment will be moved on Wednesday between 9am and 12pm, and yes, there is a note here.
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