I received a message earlier that you need to reschedule. I also wanted to make sure that the kind lady I spoke with the other day, she put the note in there that I need to get the certificate of insurance before you all come.
Yes, one of our managers tried to call you earlier to reschedule the appointment due to something coming up with our technician. Your appointment will be moved on Wednesday between 9am and 12pm, and yes, there is a note here.
I want to follow up on a repair of some parts.
I'm so sorry, he won't be able to answer the phone. So let me send him a message, and during the day, I will get back to you with the information because it is Sunday, our technician doesn't work today. Anyway, if not even today, we will update you tomorrow morning.
I AM REPLACING THE OUTDOOR UNIT, DOES THE INDOOR UNIT NEED REPLACING?
The outdoor unit, also known as the condenser unit and the indoor unit, also known as the air handler are two separate units. Each unit works independently and does not need to be replaced if the other is. The role of the condenser is to remove heat from the system, while the role of the air handler is to condition and circulate the air.
How do I get my toilet tank to stop over flowing?
Most often the cause is the fill valve in the tank has a leak in it. If the fill valve is old, you should replace it. Sometimes the shaft or wire that is used to set the level corrodes off. If the shaft or wire seems to be your problem then replacing it should fix your problem. Another possibility, if the fill valve has been replaced recently, is that it could be set too high.
I scheduled an appointment with you guys for the 14th of next week. I haven't got a confirmation email or anything. Do you guys normally do that, or I'm all set up?
You should have got a notification on your phone; we usually send it out. I can ask my manager to send it out, but usually, it sends it out by itself; there's probably a hiccup or something. Unless you need to cancel or reschedule, we are good for the 14th, and if we have something sooner, we will give you a call.
Why does my water heater seem to work less efficiently in the winter?
When the temperature begins dropping and the winter months are upon us, the water that enters your home is obviously much colder. This causes the hot water in your tank to lose heat when it is mixed with the incoming cold water. Additionally, you may be dealing with a buildup of sediment in your tank that’s hindering your water heater from performing optimally.
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